Maximise your control.
“The control we have over our phone system now is much better. It helps us to make changes without having to wait.” Read our client stories
Russell Clarke Managing Director, Lainston Securities
Take control of your communications.
Get on top of your queues.
You have the power to improve your call queues. Use the Call Cloud portal to manage heavy or fluctuating call volumes; define how calls are received, so calls can be answered quicker by the right people. To those waiting in line, easily update your on-target messaging.
Our phone systems sit happily in the Cloud, which means in the instance of an outage such as a power cut, it won’t fall down. You can still receive inbound calls to the business via a mobile signal, helping you get back up to speed quickly in a crisis.
As simple as it looks.
There’s no more logging support requests and waiting for a response, you can change phone system settings yourself instantly. Our easy to use Call Cloud Manager makes adding users, devices and changing the way calls are routed child’s play.
Manage call volumes.
Even with the best call flow design, some teams can be overwhelmed with calls while others don’t hear the phone ring. Our reporting system helps you identify overworked teams and design strategies to redress the balance.
Never out of reach.
If you’d like to improve the responsiveness of your organisation, use the Call Cloud Manager to design more effective call flows. Set up multiple devices per user and then prioritise them in the order you’d like to receive calls. You can even set up automatic forwarding of calls to mobiles for when you leave the office.
Request a quote.
Some feedback from our fantastic clients.
Our connectivity problems are solved
“Can’t believe how we coped with such low speeds before, we couldn’t go back to that now.”
Business mobiles tailored to us
“Everyone’s got their own mobile preference, F One managed to keep us all happy. Good work guys!”
The perfect phone system
“F One has given us a phone system that is just perfect for us. The whole teams finds it easy to use.”
“Initially dealing with Alex at sale stage right through to Andy with any ongoing maintenance has exceeded my expectations, not to mention the savings we now enjoy going forward.”
Remote working made easy
“Our entire team is dotted around all over the place, this new system means that we can still all work together effectively.”
Easy to use
“Our new phones are so easy to use. All of us really do use most of the features, because they genuinely do make our jobs much easier.”
Dr Marwa Al-Awqati
It’s been so useful
“I’m so glad we made changes to our system before the pandemic. It’s been so useful in updating customers about the rules for dining and drinking over the past year as well as for advertising our new outdoor space.”
Up and running in no time
“We had to make sure we could carry on helping customers with their order enquiries, luckily F One had us up and running in no time.”
I wish we’d made these changes sooner
“We really appreciated the way the guys have helped us so we can now offer an improved service to members.”
Communicate with confidence
“Our new phone system has meant that staff and residents can communicate with confidence. Staff are now making the most of our new care software package”