The future of phone systems.
Cloud.

A new phone system has to make good business sense. Our systems are all based in the Cloud, unlocking next-generation mobility, reliability and productivity for your business.

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Work from a device that suits your business and team.

“F One has given us a phone system that is just perfect for us. The whole teams finds it easy to use.” Read our client stories

Russell Young Director, New Forest Stone

Take control of your communications.

Queues you can enjoy.

The way a queue is managed can make or break a customer’s experience. Our intelligent systems are essential for heavy or fluctuating call volumes; they proactively manage how calls are received, so calls can be answered quicker by the right people. To those waiting in line, improve their experience with on-target messaging.

Seamless mobility.

If you’re away from the office you can still use your F One business phone system by installing our handy Mobile App (iOS and Android). Access your company contact directory and view the availability of colleagues, just as you would if you were using your desk phone. Enjoy a seamless communication experience.

Your chance to connect.

It’s not often you get the complete focused attention of your customers, so make the most of it. Keep callers engaged with our professionally recorded on-hold marketing packages. It’s your chance to highlight new products, services and the great things you’ve been up to. Choose your own voice and music and if you need us to, we can help with the script.

Quality assurance.

Forget the ‘he said… she said’ game! Our Call Recording feature will once and for all clear up any confusion. Our easy to use dashboard makes it simple to retrieve old calls, so you can have another listen. This feature is perfect for catching the details you’ve missed and is also great for staff training and compliance.

Connecting your teams.

Our business phone systems are managed centrally in the Cloud, which means that it doesn’t matter how your business is structured. You can have many offices, a team of homeworkers, staff in the field, or a hybrid of all of the above and they will still all access the same system safely. With a Cloud phone system your business is free to grow; adding new users and sites can happen with just a few clicks.

Useful features.

Conference

Transfer

Record

Collaborate

Voicemail to Email

Call Forwarding

User Presence

Do Not Disturb

Call History

Click to Dial

Call Pick Up

Company Directory

Request a quote.

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Some of our system integrations.

Some feedback from our fantastic clients.

Remote working made easy

“Our entire team is dotted around all over the place, this new system means that we can still all work together effectively.”

Anita White

Director

Our connectivity problems are solved

“Can’t believe how we coped with such low speeds before, we couldn’t go back to that now.”

Audrey Kercher

Club Sectretary

The perfect phone system

“F One has given us a phone system that is just perfect for us. The whole teams finds it easy to use.”

Russell Young

Director

Business mobiles tailored to us

“Everyone’s got their own mobile preference, F One managed to keep us all happy. Good work guys!”

James Florence

Director

Exceptional Service

“Initially dealing with Alex at sale stage right through to Andy with any ongoing maintenance has exceeded my expectations, not to mention the savings we now enjoy going forward.”

Nicholas Stanford

Director

Easy to use

“Our new phones are so easy to use. All of us really do use most of the features, because they genuinely do make our jobs much easier.”

Dr Marwa Al-Awqati

Owner

Up and running in no time

“We had to make sure we could carry on helping customers with their order enquiries, luckily F One had us up and running in no time.”

Peak Logo

Moira Ackhurst

General Manager

I wish we’d made these changes sooner

“We really appreciated the way the guys have helped us so we can now offer an improved service to members.”

Tony Milner

General Manager

Communicate with confidence

“Our new phone system has meant that staff and residents can communicate with confidence. Staff are now making the most of our new care software package”

Dianna Adlam

Executive PA

It’s been so useful

“I’m so glad we made changes to our system before the pandemic. It’s been so useful in updating customers about the rules for dining and drinking over the past year as well as for advertising our new outdoor space.”

Stuart Downie

Landlord